|
|
| EDTHosting.com Privacy policy |
EDTHosting.com Privacy Policy
The EDTHosting Privacy Policy is designed to assist you - businesses,
consumers and the general public - in understanding how we collect and
use the personal information you provide to us, and to help you make
informed decisions when using the www.EDTHosting.com Web site and all of our related services therein.
EDTHosting sets its policies, and stands by the U.S. Department of
Commerce's Safe Harbor Framework, regarding the collection, use and
retention of data from the European Union, as well as adhering to all
applicable state and federal laws, as outlined with the Federal Trade
Commission and other regulatory bodies concerning protecting your
personal data.
For a detailed look at the Safe Harbor initiative, please visit: http://www.export.gov/safeharbor/sh_overview.html
Contact Information
To request a correction or
deletion of your private information, or if you have any questions and
general comments about this privacy policy, please contact us:
e-mail: EDTHosting Support
Surface mailing address:
EDTHosting.com
9900 Corporate Campus Drive
Suite 3000
Louisville, KY 40223
Phone: (877) 455-7108
Fax: (502) 657-6357
What Information Do We Collect?
When visiting the EDTHosting Web site, you may provide us with two
types of information: personal information you voluntarily choose to
disclose that is collected on an individual basis, and Web site use
information gathered on a collective basis as you and others browse our
Web site.
Personal Information You Choose to Provide
Registration Information
You will provide us
information about yourself, your firm or company, and your practices
when you register to be a member of the EDTHosting, register for
certain services, or register for e-mail newsletters and alerts. You
may also provide additional comments on how you see EDTHosting serving
your needs and interests.
E-mail Information
If you choose to correspond with
us through e-mail, we may retain the content of your e-mail messages
together with your e-mail address and our responses. If you use
EDTHosting's "E-mail this page" feature to send a copy of that page to
someone else, your e-mail address will appear as the sender of the
e-mail. Both your e-mail address and the recipient's e-mail address
will not be used for any other purpose.
Web Site Use Information
Similar to other
commercial Web sites, our Web site utilizes a standard technology
called "cookies" (see explanation below, "What Are Cookies?") and Web
server logs to collect information about how our Web site is used.
Information gathered through cookies and Web server logs may include
the date and time of visits, the pages viewed, time spent at our Web
site, and the Web sites visited just before and just after our Web
site. We, our advertisers and ad serving companies may also use small
pieces of code called "web beacons" or "clear gifs" to determine which
advertisements and promotions users have seen and how users responded
to them.
How Do We Use the Information That You Provide to Us?
Generally,
we use personal information for purposes of managing and expanding our
business activities, providing customer service and making available
other products and services to our customers and prospective customers.
Occasionally, we may also use the information we collect to notify you
about important changes to our Web site, new services and special
offers we think you will find valuable.
Choice/Opt-out
EDTHosting allows you the choice to opt-out of having your information
used for purposes not directly related to our site, when we ask for the
information.
Until you explicitly opt-in for the first time, EDTHosting considers
you in the opt-out category. EDTHosting always notifies its customers
when their information is being collected by any outside parties. We do
this so our users can make an informed choice as to whether or not they
should proceed with services that require an outside party.
If you do not wish to receive any promotional or marketing
e-mails and/or surface mail marketing letters, you may opt-out of
receiving those communications by using the opt-out mechanism on the
User Account Settings Web page, or by sending an e-mail with the
subject line "Unsubscribe" to EDTHosting.com Support or contact a Customer Service Representative at 1-877-455-7108.
You may not opt-out of receiving information regarding the security,
initial use, expiration product enhancement of any of our Hosting
programs, or any other services we provide online and off.
What Are Cookies?
A cookie is a very small text
document, which often includes an anonymous unique identifier. When you
visit a Web site, that site's computer asks your computer for
permission to store this file in a part of your hard drive specifically
designated for cookies. Each Web site can send its own cookie to your
browser if your browser's preferences allow it, but (to protect your
privacy) your browser only permits a Web site to access the cookies it
has already sent to you, not the cookies sent to you by other sites.
How Do We Use Information We Collect from Cookies?
As you visit our Web site, the site uses its cookies to differentiate
you from other customers. In some cases, we also use cookies to prevent
you from seeing unnecessary advertisements or requiring you to log in
more than is necessary for security.
Cookies, in conjunction with our Web server's log files, allow us to
calculate the aggregate number of people visiting our Web site and
which parts of the site are most popular. This helps us gather feedback
in order to constantly improve our Web site and better serve our
customers. Cookies do not allow us to gather any personal information
about you and we do not generally store any personal information that
you provided to us in your cookies.
Sharing Information with Third Parties
We may enter
into alliances, partnerships or other business arrangements with third
parties who may be given access to personal information including your
name, address, telephone number and e-mail for the purpose of providing
you information regarding products and services that we think will be
of interest to you.
In connection with alliances, partnerships or arrangements, we may also
provide certain information to third parties if we have determined that
the information will be used in a responsible manner by a responsible
third party.
We also use third parties to facilitate our business, including, but
not limited to, sending e-mail and processing credit card payments. In
connection with these offerings and business operations, our partners
and other third parties may have access to your personal information
for use in connection with business activities.
As we develop our business, we may buy or sell assets or business
offerings. Customer, e-mail, and visitor information is generally one
of the transferred business assets in these types of transactions. We
may also transfer such information in the course of corporate
divestitures, mergers, or any dissolution.
How Do We Protect Your Information?
Secure Information Transmissions
E-mail is not
recognized as a secure medium of communication. For this reason, we
request that you do not send private information to us by e-mail. Some
of the information you may enter on our Web site may be transmitted
securely via Secure Sockets Layer SSL, 128 bit encryption services.
Pages utilizing this technology will have URLs that start with HTTPS
instead of HTTP.
How Can You Access and Correct Your Information?
You may request access to all your personally identifiable information
that we collect online and maintain in our database by e-mailing EDTHosting.com Support or by calling 1-877-455-7108.
Certain Disclosures
We may disclose your personal information if required to do so by law
or subpoena or if we believe that such action is necessary to (a)
conform to the law or comply with legal process served on us or
Affiliated Parties; (b) protect and defend our rights and property, the
Site, the users of the Site, and/or our Affiliated Parties; (c) act
under circumstances to protect the safety of users of the Site, us, or
third parties.
What About Other Web Sites Linked to Our Web Site?
We
are not responsible for the practices employed by Web sites linked to
or from our Web site nor the information or content contained therein.
Often links to other Web sites are provided solely as pointers to
information on topics that may be useful to the users of our Web site.
Please remember that when you use a link to go from our Web site to
another Web site, our Privacy Policy is no longer in effect. Your
browsing and interaction on any other Web site, including Web sites
which have a link on our Web site, is subject to that Web site's own
rules and policies. Please read over those rules and policies before
proceeding.
Your Consent
By using our Web site you consent to
our collection and use of your personal information as described in
this Privacy Policy. If we change our privacy policies and procedures,
we will post those changes on our Web site to keep you aware of what
information we collect, how we use it and under what circumstances we
may disclose it.At any time you may request to view any and all changes
and updates, via surface mail.
Customer Surveys
From time to time, EDTHosting may
conduct customer satisfaction surveys concerning the certification
process and usability functions related to our Web site, or any other
future service we may provide, in order to improve our services and
programs.We welcome member feedback, always, but the contact
information requested in the surveys is optional.We also occasionally
share this survey data with third parties, but only in a cumulative,
statistical format, without disclosing any personal or identifying
information of EDTHosting members.
Press Releases and Media Relations
To request a
press release or media relations kit, or in order to contact a member
of our Media/Public Relations department, EDTHosting requires that you
enter your e-mail address, name, company, phone number and reason for
inquiry, either on our Web form, or by phone to fulfill your request.
EDTHosting will not share the information you provide with any
third-party companies, without your permission, with the exception of
any third-party company we may retain for distribution of press
releases to the public.
If you file a complaint concerning any privacy breach,
offline, concerning any EDTHosting Seal holder, we request that you
send your complaint information via fax or via our surface mail
address. Using the above guidelines, we will use the personal
information you send in the manner described.
We ask that all residents of any European Union Member State follow the same guidelines concerning submitting a privacy breech.
Technical Problems
If you have any problems with
the EDTHosting Web site, or any other technical problem related to the
Web site, please contact our Webmaster at:
EDTHosting.com Support
|
|
|
